What should I do if my order is late?

We keep in close contact with our carrier partners to make sure delivery estimates are correct, keeping as up-to-date as possible. Sadly, conditions out of our control or local events can occasionally cause a delay.

If your order has exceeded the estimated delivery time frame or something looks unusual on the carrier tracking pages, please contact us! 

Any late order that you no longer wish to keep can be returned for a refund. For more information on this, please refer to our returns policy.